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Tuesday, 20 December 2011

Patient Adherence: Focus on the Patient

Posted on 20:14 by Unknown
This post has been relocated to:http://phonescreenblog.blogspot.com/2012/01/patient-adherence-focus-on-patient.htmlView Blog ...
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Posted in American Medical Alert Company, call center, patient adherence, patient noncompliance, pharmaceutical call center, phonescreen | No comments

Friday, 16 December 2011

Patient Adherence: The Next Significant Opportunity for Manufacturers

Posted on 09:56 by Unknown
In previous blog posts I have discussed in general the changes happening in the pharmaceutical and healthcare industries. The general theme of “do more with less” is strong and continues to grow stronger. In previous blog posts I have discussed the opportunities with complementary sales channels such as tele-detailing, e-detailing, and web advertising to physicians. Another significant opportunity for the pharmaceutical and healthcare industries is increasing patient adherence to treatment.All chronic conditions have high rates of patient noncompliance....
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Posted in call center, patient adherence, patient noncompliance, pharmaceutical call center | No comments

Tuesday, 6 December 2011

5 Ways Pharmaceutical Call Centers Expedite Patient Recruitment

Posted on 18:15 by Unknown
Lou ShapiroIn this post, I share five ways call centers can expedite and improve their patient recruitment process.In a previous blog posting we discussed how slow patient recruitment can delay clinical trials. While it is common for a pharmaceutical company to work with a healthcare communications company to reach out to and screen potential patients, I have worked with pharmaceutical and biotechnology companies to expedite their patient recruitment...
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Posted in clinical trials, patient recruitment, pharmaceutical call center | No comments

Thursday, 10 November 2011

Clinical Trials and the Importance of Patient Enrollment

Posted on 15:28 by Unknown
Lou ShapiroIn this post, I share some of the challenges in patient recruitment as well as many of my key learnings in dealing with these challengesI frequently hear from my pharmaceutical company clients that they are frustrated with the slow pace of patient recruitment for their clinical trials. Slow patient recruitment is common and can lead to lost revenues due to decreases in the period of exclusivity once a product is approved.Additionally,...
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Posted in clinical trials, patient recruitment, pharmaceutical call center | No comments

Thursday, 27 October 2011

Essential Elements of Successful Tele-detailing Programs

Posted on 11:58 by Unknown
Lou ShapiroIn this post, I share four of the most important components in a tele-detailing program.In a previous blog post I shared that tele-detailing programs can be effective for pharmaceutical products in a number of situations. When implemented effectively, tele-detailing programs can build relationships with healthcare providers and their office staff and support promotional activities. Below are my top four essential elements for a successful...
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Posted in call center staffing, pharmaceutical call center, physician tele-detailing | No comments

Tuesday, 18 October 2011

Is Tele-detailing Right for Your Product?

Posted on 05:10 by Unknown
Lou ShapiroI often get asked if tele-detailing can help a specific product in pharma. The answer is not always a resounding "yes" or a simple "no."Have you considered tele-detailing to support your pharmaceutical product(s)? The most obvious application of tele-detailing is to cover vacant sales territories. However, in my experience tele-detailing can be an effective tool in a number of situations including:• Products that are under-resourced with...
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Posted in detailing, pharma, pharmaceutical call center, pharmaceutical sales models, phonescreen, physician tele-detailing | No comments

Friday, 23 September 2011

Valuable Insights into Selecting the “Right” Pharmaceutical Call Center Partner

Posted on 12:54 by Unknown
Lou ShapiroIn my last blog post titled” The Secret to Successful Brand Planning”, I shared two recurring questions that are on many pharmaceutical marketer’s minds as they plan for 2012. The first question on every marketer’s mind is how to “get more impact with fewer budget dollars?” My advice is to engage service providers that have expertise and systems to support your marketing and clinical programs effectively and efficiently.As a service provider...
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Posted in brand planning, call center, clinical trial recruitment, marketing, patient adherence programs, pharmaceutical call center, physician tele-detailing | No comments

Monday, 29 August 2011

The Secret to Successful Brand Planning

Posted on 06:58 by Unknown
Lou ShapiroIt’s the time of year when we all begin work on brand plans for the upcoming year. I’ve been talking with clients about the challenges and opportunities they face with their products. Two questions continue to come up in these conversations. The first is “how can I get more impact with fewer budget dollars?” The second question is “what should we do on-line?” There is an obvious answer on how to get more impact with less budget dollars....
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Posted in brand planning, call center, clinical affairs, marketing, pharma, pharmaceutical call center, phonescreen, physician education | No comments

Thursday, 11 August 2011

Pharma’s Shifting Sales Model: How Tele-detailing Can Add Value

Posted on 08:18 by Unknown
Lou ShapiroWe all know first-hand the changes the pharmaceutical and healthcare industries are undergoing. The factors impacting these changes span the gamut from fewer blockbuster products, shifts to specialized therapies, increased drug development costs, and increased reimbursement pressures and uncertainties. Certainly we are all feeling the push to do more with less. Add to these challenges that physicians are busier than ever, and are adopting...
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Posted in pharmaceutical call center, pharmaceutical sales models, pharmaceutical sales representatives, phonescreen, physician tele-detailing | No comments

Tuesday, 12 July 2011

Pharmaceutical Call Centers: Their Value and 9 Ways to Select a Partner

Posted on 12:07 by Unknown
Lou ShapiroMy experiences with healthcare communication companies have focused on utilizing call centers to support physicians’ practices, hospitals, and pharmaceutical/biotechnology/medical device companies. There are many services call centers can provide. In particular, call centers provide pharmaceutical and biotechnology companies with additional resources to reach healthcare providers and patients, as well as answer questions from these important...
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Posted in call center, clinical trial recruitment, patient adherence programs, pharmaceutical call center, physician tele-detailing | No comments
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    • ▼  December (3)
      • Patient Adherence: Focus on the Patient
      • Patient Adherence: The Next Significant Opportunit...
      • 5 Ways Pharmaceutical Call Centers Expedite Patien...
    • ►  November (1)
      • Clinical Trials and the Importance of Patient Enro...
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      • Essential Elements of Successful Tele-detailing Pr...
      • Is Tele-detailing Right for Your Product?
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    • ►  August (2)
      • The Secret to Successful Brand Planning
      • Pharma’s Shifting Sales Model: How Tele-detailing ...
    • ►  July (1)
      • Pharmaceutical Call Centers: Their Value and 9 Way...
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